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    <font size="4" color="#017CC2" face="Verdana"><b>Reporting &amp; Resolving Examination 
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	<p><font face="Verdana">
	<font color="#017CC2"><b>Definition</b></font><font size="2"><br /><br />
	Conflicts are defined as:</font></font></p><ol>
		<li style="font-family: verdana; font-size: 10pt">
		<font size="2" face="Verdana">Two or more exams scheduled at the same 
		day and time<br />&nbsp;</font></li>
		<li style="font-family: verdana; font-size: 10pt">
		<font size="2" face="Verdana">Three exams scheduled in consecutive time 
		blocks, e.g.:<br />
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 9:00, 14:00, 19:00<br />&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 
		14:00, 19:00, 9:00<br />&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 19:00, 9:00, 
		14:00<br />&nbsp;</font></li>
		<li style="font-family: verdana; font-size: 10pt">
		<font size="2" face="Verdana">An exam scheduled at the same time as a 
		religious observance.<br />
&nbsp;</font></li>
		<li style="font-family: verdana; font-size: 10pt">
		<font size="2" face="Verdana">An exam scheduled at a time when an 
		employer will deny time off.<br />
&nbsp;</font></li>
		<li style="font-family: verdana; font-size: 10pt">
		<font size="2" face="Verdana">An exam scheduled at a time when it causes 
		an unanticipated/unavoidable conflict.</font></li>
		</ol>
		<p><font size="2" face="Verdana">In the case of #1 and #2 above, the Examinations Office is aware of the conflict and will be able to provide a resolution. As the conflicts defined in #3, #4, and #5 cannot be predicted in advance, we are not always able to resolve them.</font></p>
	<p><font size="2" face="Verdana">In most instances, the Examinations Office will be able to resolve your problem by allowing you to write an alternate exam. For conflicts caused by work-related or unexpected situations, you have to present supporting documentation. For example if your employer will not give you time off to write your exam then you must submit a letter on official company letterhead verifying this.</font></p>
	<p><font size="2" face="Verdana">If your conflict is of a religious nature, the University will only request documentation in some exceptional cases.</font></p>
	<p><font size="2" face="Verdana">Please note that the following are <b>not</b> accepted as conflicts:</font></p><ol type="a" style="font-family: Verdana; font-size: 10pt">
			<li><font size="2" face="Verdana">Two exams on the same day</font></li>
			<li><font size="2" face="Verdana">Three exams in 24 or 48 hours</font></li>
			<li><font size="2" face="Verdana">Personal travel plans</font></li>
			</ol>
			<p><b><font face="Verdana" color="#017CC2"><br />
			Conflict Resolution</font></b><font size="2" face="Verdana"><br /><br />
			Conflicts are resolved in many instances by writing an alternate examination. An alternate is a second exam provided to the Examinations Office for the purposes of resolving conflicts. Alternates are provided to us when there are multiple sections of a course having a common exam (all sections writing at the same date and time).</font></p>
	<p><font size="2" face="Verdana">Instructors are only obliged to provide an alternate under the circumstances noted above. Occasionally, however, due to certain special conditions, an alternate may be available for single section exams. 
<br />
			<br />
			<br />
			</font><font face="Verdana" color="#017CC2"><b>Scheduling of 
			Alternates</b></font><font size="2" face="Verdana"><br /><br />
			Alternates are generally scheduled for the first Sunday immediately 
			following the original exam date.
<br /><br />
			<br />
			</font><b><font face="Verdana" color="#017CC2">Reporting Conflicts</font></b><font size="2" face="Verdana">
<br /><br />
			Conflicts are reported on the web by going to your personal exam schedule using 
	<a target="_blank" href="http://www.myconcordia.ca">www.myconcordia.ca</a>.</font></p>
	<p><font size="2" face="Verdana">
	When you report a conflict, you are telling us that you want to write an alternate for the course reported. If your conflict is two exams at the same time or three in a row, there will always be a resolution provided by the Examinations Office. In most cases you will be able to select the exam to be written as an alternate. Occasionally, however, only one of the courses involved will have an alternate so you will have no choice.</font></p>
	<p><font size="2" face="Verdana">
	If you have two exams at the same date and time, you can&#8217;t do both so you must report the conflict and decide which one you will write on the originally scheduled day and which one you will move. If you don&#8217;t decide before the established deadline, the Examinations Office will choose for you. 

			</font></p>
	<p><font size="2" face="Verdana">
	If you have three exams in a row, you can decide to write them all at the date and time scheduled, or you can move one of them. In this instance, if you do not report your choice by the deadline, the Examinations Office will not make a choice for you. 
<br /><br />
			<br />
			</font><b><font face="Verdana" color="#017CC2">Deadlines</font></b><font size="2" face="Verdana"><br /><br />
			&nbsp;&nbsp;&nbsp;&nbsp;(see
			<a href="impdates.html">Important 
			Dates</a>)<br />
<br /><br />
			</font><b><font face="Verdana" color="#017CC2">Notification</font></b><font size="2" face="Verdana"><br /><br />
			Once the deadline for reporting conflicts noted above has passed, the Conflict Reporting system is disabled and the Examinations Office reviews the information and finalizes the time and location of the alternates. Shortly after that a letter will be sent to you giving you the date, time and location for the alternate exam if one is available. If there is no alternate available you will be advised accordingly and it will be necessary for you to apply to defer your exam.  (see 
	<a href="http://registrar.concordia.ca/exam/defnote.html">Deferred &quot;DEF&quot; notation)</a>
<br /><br />
			If your documentation confirms that you can&#8217;t write on the alternate 
			date either, you would be required to defer your exam. (see
			<a href="http://registrar.concordia.ca/exam/defnote.html">Deferred &quot;DEF&quot; notation)</a><br /><br />
			The exam dates noted on the web will not be changed to reflect the 
			fact that you are writing an alternate. Therefore, don&#8217;t expect to 
			see any change in that information.
<br />
<br /><br />
			</font><b><font face="Verdana" color="#017CC2">Late Requests</font></b><font size="2" face="Verdana"><br /><br />
			If you miss the deadline to report a conflict, you will have to call the Examinations Office at 514-848-2424, ext. 2608, 2609 or 2676 to report the conflict. You will be given the information verbally regarding the date, time and location of your alternate and no letter will be sent to you.</font></p>
	<p><font size="2" face="Verdana">Please note, however, that if you wait too long to report a conflict, there is no guarantee that we will have an exam to give you. Consequently, it is really important for you to respect the deadlines established.</font></p>

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